RETURN AND REFUND POLICY
At Caleb Wedman Containers, customer satisfaction matters, but due to the nature of our products, returns and refunds are subject to specific conditions outlined below.
Returns Eligibility
Because our products involve large Heavy Duty containers and trailers, returns are only accepted under the following circumstances:
The container or trailer arrives damaged
The container or trailer delivered is incorrect compared to the confirmed order
All issues must be reported within 3 business days after delivery.
Non-Returnable Situations
Returns or refunds will not be issued for:
Change of mind after delivery
Failure to prepare an accessible delivery site
Incorrect delivery details provided by the customer
Normal wear after delivery acceptance
How to Report a Return Issue
To initiate a return or refund request, please contact us at:
đź“§ Email: contact@calebwedman.com
📞 Phone: +1 406-200-9912
Include:
Order number
Description of the issue
Clear photos of the container or trailer and any visible damage (if applicable)
Inspection & Approval
Once reported, the issue will be reviewed. If approved:
A replacement, partial refund, or full refund will be offered depending on the situation
Resolution type will be communicated clearly before any action is taken
Refund Processing
Approved refunds are processed to the original payment method within 5Â business days, depending on the payment provider.
Return Shipping & Pickup
If a return is approved due to damage or error on our part:
Return pickup or transport will be arranged by Caleb Wedman Containers at no additional cost
If the return issue is caused by customer error, any additional transport or handling costs may be the customer’s responsibility.
Delivery Acceptance
Once a container has been delivered and accepted on-site without reported issues, the order is considered fulfilled and non-refundable.
For questions regarding returns or refunds, contact us:
📍 Business Name: Caleb Wedman Containers
🏠Address: 6767 Tun Tavern Rd, Billings, Montana 59101, United States
đź“§ Email: contact@calebwedman.com
📞 Phone: +1 406-200-9912
